Ghent Altarpiece AR Tour
Frequently asked questions
Can I keep my own glasses on together with the AR glasses?
Yes, the AR glasses fit over your regular glasses.
What do I see through the AR glasses?
You still see the real world and your fellow visitors. During the tour an extra 3D-layer is added through the AR glasses.
How does the tour start?
Our employees will provide you with the AR device and will activate the experience for you.
Do I sit down during the tour?
No, you follow a guided visit through the crypt while moving freely. A digital assistant will show where to go. In various places you will stop and see an AR scene or masterpieces in display cases with additional explanations.
Is the entire visit in AR?
No, the visit consists of two parts.
The first part takes place in the crypt with AR, the second part in the upper church of the cathedral, without digital means. There you can admire the real Mystic Lamb Altarpiece and other art treasures.
What is the minimum age for the AR-tour?
The tour is suitable for children starting from 6 years old.
I wear a hearing aid. Does this interfere with the sound from the AR?
No, there will be no interference.
Are there hygienic measures for the AR devices?
The AR devices are cleaned/disinfected after each use.
I have epislepsy, can I follow the AR tour?
For those who are very prone to epilepsy we do not recommend the AR tour. The tour can of course be taken at your own risk, if desired.
